Marsha Faux began her career with the Polk County Property Appraiser’s office as Director of Tangible Personal Property in 1992. She progressed to the position of Chief Deputy to the Property Appraiser in 1998. She was first elected to the position of Property Appraiser in 2000 and re-elected in 2004 without opposition. Membership associations include the American Society of Appraisers, Florida Association of Property Appraisers, International Association of Assessing Officers, and Florida Chapter of the International Association of Assessing Officers.
Marsha, who was born in Lakeland, is a graduate of Kathleen High School and is an Alumni of Florida Southern College. She is a Certified Florida Appraiser and an Accredited Senior Appraiser Real Property for Ad Valorem. Marsha is married to Don Shields, has one son and three step children.
Firmly committed to promoting public awareness of the assessment process, Marsha has made a conscientious effort to be accessible to the citizens of Polk County. The Property Appraiser’s office accomplished much as a result of her leadership.
- In 2008, office applications, databases, processes, website design, and DOR submission standards were changed to accommodate Amendment 1. With all of these changes, the tax roll was approved by the DOR on first submission and distinguished as one of the “cleanest” in the state.
- From August 2007 thru January 2008, attended over 100 local venues to inform property owners about the effects of Amendment 1 – additional homestead, portability, and tangible exemption.
- 2007, Became a leader in the nation by partnering with Pitney Bowes to develop and implement a new mailing system that has decreased resources for major mailing projects from 720 hours with 6 staff members to 2 hours with only 1 staff member.
- 2007, Redesigned website (www.polkpa.org) with improved search capabilities, enhanced mapping tools, the ability to download data, tax estimator and portability calculator.
- 2006, Appraisers began using laptops and custom applications to aid in gathering data while working in the field, making the appraisal process more efficient.
- 2005, Worked with and assisted displaced homeowners in completing paperwork necessary to receive Hurricane Relief monies.
- 2004, Provided GIS maps and staff assistance, which were vital in the disaster recovery process and FEMA damage assessment efforts after hurricanes Charley, Frances, and Jeanne.
- 2003, One of the first in the state to implement the Department of Revenue (DOR) mandated Florida Uniform Market Area guidelines – Polk’s methodology was recognized by the DOR as a model and is being used by many other counties.
- 2002, Created Homestead Fraud Investigative Unit that has resulted in a 1.7 million dollar value impact. To date, over $800,000 tax dollars have been collected.
• 2002, Opened the Winter Haven satellite office to better serve the citizens living in the east portion of our county. The Lakeland office opened in 1999.
• 2001, Combined finance systems into one cohesive system allowing for fiscal responsibility and zero based budgeting to ensure accountability. Our office is a good steward of your money.